About Cyborganic Arts

Cyborganic Arts is a service which makes original multimedia assets, web application interfaces and software solutions available for commercial licensing. To be utilized as part of our clients digital productions, we share access to our catalogue of digital assets.

Cyborganic Arts is a limited liability company registered in England and Wales #14367833.

Contacting Cyborganic Arts

Please refer to our contact page for any enquiries you may have regarding our privacy policy.

What personal data we collect and why we collect it

We collect the minimal amount of data in order to fulfil our business needs and to comply with payment processing standards such as your business details or name, address, postcode, contact details, transactional data, purchase history and connection telemetry. We use this data to process payments, accounting, customer services, relaying software access keys to your email address, providing email updates such as news of important software updates related to a product you have purchased and optionally for email marketing such as notifying you of new digital assets which we have recently added to our inventory. We also use your data along with your connection telemetry such as your IP address for network analytics and security to prevent fraud and abuse of our network infrastructure and perform marketing research. By using our website you consent that we may process your personal data in accordance with this privacy policy.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When you use a contact form on our website your data will be stored in our system and sent through our email exchange servers which will store the data submitted indefinitely or until a system administrator deletes it.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use third party software such as Google Analytics to monitor network analytics of visitors and their origins, these third party services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. For more information on our third party software licenses please read our third party software license agreement.

Who we share your data with

We share information with third parties who help us provide our orders and store services to you; for example — we use third party software to provide our e-commerce platform, payment gateway and perform network analytics these third party services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content. For more information on our third party software licenses please read our third party software license agreement. If you request a password reset, your IP address may be included in the reset email.

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds, provide customer services and perform marketing research.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. For more information on third party software licenses used on our website please read our section on third party license agreements you make when you use our website. We may also backup encrypted data using a third party cloud provider such as Google or Microsoft.

How we protect your data

When you connect to our website through your web browser we encrypt your signal with the secure socket layer protocol preventing eavesdropping from network monitoring attacks and to ensure safety for our clients e-commerce transactions. Our server is also encrypted for your protection to prevent a data leak in the event of a hardware loss.

What data breach procedures we have in place

In the event of a data breach we will notify you of such events using your provided contact information and provide further information on how to protect yourself, as we become aware of any breach which we believe could have compromised your data. By using our website you acknowledge that no system or medium is completely impenetrable and that you assume a certain amount of risk sharing your data with any third party service provider.

Third party license agreements

By using our website you acknowledge that Cyborganic Arts uses third party software to fulfil certain aspects of our business services to our users, these third party services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with embedded content, including tracking your interaction with the embedded content. By interacting with our website you agree to the terms and conditions of the licenses provided by each third party software vendor in our list of deployed third party software packages on our website.

What third parties we receive data from

We may ask our clients to provide feedback on our products and services such as software developments to further improve the programs integrity, security and system stability.

What automated decision making and/or profiling we do with user data

When you place an order for a subscription based product such as a software package, our system will automatically generate a software access license key and send it to your provided email address. Our email marketing system will also send emails autonomously to your email address based on your purchase history and marketing preferences.